We accept return of products.Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); Norestocking fee to be charged to the consumers for the return of a product.
Processing Time:Normally 8-15 Business DaysShipping Time(Expedited):Normally 2-8 Business DaysReceiving Time = Processing Time + Shipping Time(Expedited)
In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time. You can check it from product page. The time we are talking about is a working day and may be delayed if we encounter holidays. Note: Custom-made products such as wigs, wedding, special occasion dresses, processing time is long than other products, please wait patiently.
When will I receive my items?
Wigs, Wedding, Special Occasion Dresses Processing Time:
Tailoring Time: 8-25 Business Days.
Shipping Time: 2-15 Business days.
Other product Processing Time:
In-stock items will be sent out within 24-72 hours.
Not In-stock items
Tailoring Time: 5-15 Business Days.
Shipping Time: 2-30 Business days.
If you need a custom size, please write a note on the shopping cart page.
Note: Custom-made products such as wigs, wedding, special occasion dresses, processing time is long than other products, please wait patiently.